Terms of service for fans

1. Who we are

Cerchia (cerchia.app) is a tool used by creators to manage access to their paid Telegram group. It is provided by Alberto Di Gioacchino, a freelance professional with VAT number (partita IVA) 02332500442, based at Via Raffaele Tombolini 50, 63822 Porto San Giorgio (FM), Italy. Contact: ciao@cerchia.app.

2. Your contract is with the creator

When you subscribe, the contract for access to the group and its content is between you and the creator, who is the seller. Cerchia is not a party to that contract.

For this reason the creator is responsible for the content, the group, the prices, receipts or invoices and refunds. Your consumer rights, including the right of withdrawal, are exercised towards the creator.

3. What Cerchia does

Cerchia gives you the technical tools to subscribe:

• the checkout page where you pay;
• access to the Telegram group through the bot, which lets in those who pay and removes those who stop paying;
• a personal area to see and cancel your subscriptions;
• the emails you need, such as confirmation, invitation and warnings;
• with Verifica, the check of your membership on Twitch, Patreon or YouTube.

4. Payment

You pay the creator directly, through Stripe or Satispay. Cerchia does not collect or ever hold your money.

You do not pay any fee to Cerchia: the price is the one set by the creator.

The subscription renews automatically each period, for the same amount, until you cancel it.

5. Access to the group

After payment you receive an email with a personal invitation to the Telegram group and a link to the Cerchia bot. With the /start command the bot links your Telegram account to your subscription: the bot approves only linked accounts that are paying.

The invitation expires after 24 hours and can be used only once. Do not share it: it would not work for others. If it expires or does not work, you can ask for a new one from the confirmation page or from the bot.

6. Cancellation

You can cancel whenever you want from your personal area at cerchia.app/abbonamenti (sign in with a link we send you by email), from the link in the confirmation email, or with the bot's /gestisci command, which takes you to the same page.

After cancelling you are not charged again. You stay in the group until the end of the period already paid; then the bot removes you from the group.

7. Failed payments and removal

If a renewal fails, you stay in the group for a tolerance period set by the creator (3 days by default). One day before removal we send you a warning.

If that period passes without payment, the bot removes you from the group. Being removed from the group is not a ban: you can come back at any time by subscribing again.

8. Verifica: if you are already a member on Twitch, Patreon or YouTube

If the creator uses Verifica, you can join the group without paying through Cerchia, by proving that you are already the creator's subscriber or member on Twitch, Patreon or YouTube. Your membership stays with the platform and the creator: you handle payments, renewals, cancellations and refunds there, under the platform's rules.

To verify, you sign in with the platform (Twitch, Patreon, or Google for YouTube) and authorise us to check that you are the creator's member. Then you link your Telegram account to Cerchia's bot: only that account can join the group.

We check every day that you are still a member and that your tier unlocks the group. If you no longer are, you stay in the group for the grace period set by the creator; one day before, we warn you through the bot, then the bot removes you from the group. When you renew, you verify again and you are back in.

For YouTube we ask for a Google permission that we use only to check, once a day, that your account can access a members-only item of the creator: we never post, comment, read or delete anything. By verifying with YouTube you agree to the YouTube Terms of Service (https://www.youtube.com/t/terms); Google processes your data under the Google Privacy Policy (https://policies.google.com/privacy). You can revoke access whenever you want at https://myaccount.google.com/permissions: from the next daily check, your access to the group then ends after the grace period, within 6 days of the revocation at most.

The Twitch and Patreon terms also apply. How we process your data with Verifica is explained in the privacy notice at cerchia.app/privacy.

9. Group rules

In the group the creator's rules and Telegram's terms apply. The creator may remove from the group those who break the rules: this is a matter between you and the creator, and Cerchia does not get involved in moderation decisions.

10. Personal data

To learn how we process your personal data, read the privacy notice at cerchia.app/privacy.

[TO BE DEFINED: dedicated privacy notice for fans].

11. Liability

Cerchia is not responsible for the content of the group, which belongs to the creator. If you have a technical problem, for example with the invitation or the bot, write to us at ciao@cerchia.app and we will help you.

Nothing in these terms limits the rights that the law gives you as a consumer.

12. Support

For access or technical problems write to ciao@cerchia.app. For questions about content, refunds, receipts and invoices, contact the creator.

13. Changes, governing law and jurisdiction

We may update these terms; the version in force is always the one published on this page, with its update date.

These terms are governed by Italian law. If you are a consumer, the mandatory protections provided by the law of the country where you live remain in place, and the court of the place where you live has jurisdiction over disputes.